Managed IT Services, Managed Security, Business Continuity, and Mobile Connectivity
Oil and Gas firm located in Plano, Texas
Our client is a privately held, independent oil and gas company engaged in the acquisition, development, and production of oil and gas resources across the United States. Axxys is vital in supporting their corporate office team and ensuring seamless connectivity to their remote offices outside the Dallas-Ft. Worth Metroplex.
Client’s Challenge
For the past five years, we have been their trusted technology partner, managing their expanding infrastructure and providing robust support capabilities when challenges arise. This collaboration marked a turning point, as they now rely on Axxys to transform their technological landscape and provide the critical support needed across the organization to thrive in an increasingly complex digital world and drive future success in the competitive oil and gas sector.
Axxys Solution Selected
Axxys is this client’s trusted managed service provider, delivering far more than just help desk support. Our team has been at the forefront of their IT transformation, from developing a robust data management and growth strategy to migrating their email system from on-premise Microsoft Exchange to cloud-based Office 365.
We’ve introduced cutting-edge solutions to advance their cybersecurity measures, implemented a state-of-the-art backup and disaster recovery plan, and upgraded their firewalls to enhance VPN connectivity for more reliable remote access. Through these initiatives, Axxys has not only addressed their immediate needs but also laid the groundwork for their future success.
Technologies Implemented
- Managed IT Services for all staff users
- Managed Security services that include multifactor authentication, network segregation, business continuity planning, end protection with EDR services, and email protection services
- Firewall, site-to-site VPN, and secure mobile connectivity for users
Results
Dedicated Team Focused on Their Specific Requirements: The client values having a dedicated team within Axxys that knows their environment, business, and mission inside out. This provides users with an exceptional support experience and ensures they have a reliable and available resource to turn to when technical challenges arise.
Security Roadmap to Eliminate Current Challenges and Future Threats: For this organization, developing a robust security strategy has been a top priority. When Axxys first came on board, our mission was to kickstart their security journey and lay the foundation for long-term protection. Since then, the client has made significant progress and now follows a well-crafted security roadmap for future success. We meet quarterly to review and refine their plan, with security being a primary focus of our ongoing discussions.
Trusted Advisor and Strategic Partner: Their previous provider fell short in account management, leaving the client searching for a partner who could offer more than simply day-to-day support. What they sought from Axxys was a dedicated resource that was both reactive and proactive—a true partner who could design innovative solutions and anticipate future technology needs. Axxys provides a comprehensive annual budget plan for all IT operations, which includes strategic planning sessions and regular reviews. These sessions offer the client valuable financial insights and a clear technical roadmap, helping them stay ahead of industry trends and optimize their IT investments.
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